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Does provider competition improve health care quality and efficiency?

Expectations and evidence from Europe

Policy Brief, No. 48

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Key messages

Provider competition is a feature of several European health systems but policy-makers are split on whether it improves health care quality and efficiency. The evidence on provider competition in Europe is growing, but it remains limited and clustered in a few countries. Moreover, little is known about the mechanisms underlying the effects of competition on quality, costs and the efficiency of providers. Despite this, the experiences presented in this policy brief suggest the following points.

  • The proximity to provider remains the main driver of patient choice of hospital. While patient demand does appear to change in response to quality differences across hospitals, the effects are relatively small.
  • Hospital competition can improve quality in some areas, such as heart attack mortality, but the effect does not systematically translate to other quality dimensions of emergency and elective care, and in some cases may even reduce quality.
  • There appears to be a tension between activity-based payments, which are a prerequisite for competition to work, and control over hospitals’ volumes and expenditure. Mixed or blended payment systems may be used to alleviate this problem, but this can hinder quality competition.
  • Hospital mergers can be a strategy to achieve economies of scale, but they reduce competition and do not seem to increase quality. Each merger requires a careful assessment to ensure it will bring benefits.
  • The involvement of private providers in the provision of publicly funded hospital care is often motivated by the desire to improve efficiency by introducing competition between public and private providers. But the evidence suggests that public and private providers do not systematically differ in terms of quality and efficiency.
  • The evidence on the effects of patient choice and provider competition in primary care is more limited, but so far it echoes the findings from the secondary care sector in that distance to the provider is the main driver of patient choice.
  • The evidence on the effects of competition in the provision of integrated care for patients with chronic conditions remains too limited to draw firm conclusions at this stage. Whether provider competition is weakened as a result of pursuing integrated care processes depends on various factors related to the generosity of the bundled payments, the extent to which bundled processes restrict patient choice, possible provider consolidation, and strengthened negotiating positions with funders.

About the Series

Policy Brief
ISSN: 1997-8073

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All reasonable precautions have been taken by the World Health Organization to verify the information contained in this publication. However, the published material is being distributed without warranty of any kind, either express or implied. The responsibility for the interpretation and use of the material lies with the reader. In no event shall the World Health Organization be liable for damages arising from its use. The views expressed by authors, editors, or expert groups do not necessarily represent the decisions or the stated policy of the World Health Organization.

This policy brief is one of a new series to meet the needs of policy-makers and health system managers. The aim is to develop key messages to support evidence-informed policy-making and the editors will continue to strengthen the series by working with authors to improve the consideration given to policy options and implementation.

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© World Health Organization 2022 (acting as the host organization for, and secretariat of, the European Observatory on Health Systems and Policies)
Bookshelf ID: NBK589275PMID: 36800879

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